Information reaching Kossyderrickent has it that Tristan Villena Villanueva identified as the BIR employee who was harsh to Nicacadalin during TIN in Novaliches.
A video went viral showing a young woman, Nica Cadalin, in tears after a BIR employee allegedly belittled her instead of helping her fix her TIN. She said the staff spoke to her harshly, making her feel embarrassed and disrespected.
The clip quickly gained attention online, with many sharing similar experiences.
Sadly, this is the reality many Filipinos face when dealing with some government employees — where asking for help often feels like a burden instead of a right.
After the backlash, reports said the BIR employee was terminated.
This incident reminds us that public service isn’t just about paperwork — it’s about respect. Every taxpayer deserves patience and kindness.
Hopefully, this serves as a wake-up call for more empathy and professionalism in all government offices.
VIDEO BELOW:
@nicacadalin
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