Delivery drivers rely on tips, and those tips are even more crucial when people struggle to pay the bills and put food on the table.
Malik Ambersley is a Domino's delivery driver in St. Petersburg, Florida. He relies on his tips to help feed his family.
Malik made a pizza delivery and stood out in the pouring rain for five minutes while waiting on the customer — only to be left with no tip at all. He said his hard work wasn't even acknowledged by the customer, which felt just as bad.
Ambersley was not fired, he said. "Luckily I've a really good support team there, they talked me down," he said. "There was nobody in the store or anything like that."
Delivery drivers becoming emotional over a lack of tips appears to be a growing trend during the pandemic, as many are scraping by to make ends meet.
"I had to pay $3 to bring this person their food because there's no parking, no free parking, anywhere near their building. They tipped me $1.50 and Uber paid me $2.50," Riley Elliot tearfully said as he spoke about the ordeal on camera. "And it's because people don't tip their delivery drivers."
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